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Android app. TB version 20: can only see inbox. Can't see trash, spam, etc. Can't find appearance tab.

Thunderbird pentru Android E-mail și mesagerie
Platform34 răspuns
Michael Stoner
Michael Stoner

Android app. TB version 20: can only see inbox. How do I find trash, spam, and other folders in my account. The app is the current version on Play Store. Tips say go to the appearance menu but I don't seem to have one. Please help. Thanks

Android app. TB version 20: can only see inbox. How do I find trash, spam, and other folders in my account. The app is the current version on Play Store. Tips say go to the appearance menu but I don't seem to have one. Please help. Thanks

Toate răspunsurile (1)

Platform34
Platform34
  • Top 25 Contributor

Hi Michael

How is your account connecting to your provider's server, using Imap or older pop3 protocol? The pop3 protocol doesn't support folders.

Imap folders are displayed in the account side menu. Press the top left ≡ menu button to display this. If you see Unified account listed, press the down arrow and select an account.

If some of the imap special folders are missing, navigate to ...

  • Settings > account name > folders
  • Check each special folder has it's imap folder name assigned.
  • Sent folder = Automatic (Sent Mail) as example.
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