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Can't log out of Mozilla Connect

bill369 răspuns
bill369

After connecting and signing in to Mozilla Connect, it seems impossible to actually log out. There is a log out option in the dropdown menu, but it doesn't work. After "logging out", when going back to the site one is automatically logged back in. This is true even after clearing all mozilla.org cookies, and closing the browser. If a different browser is used, first time access to the Mozilla Connect site requires username/email and password, but after the first access, the alternate browser is also perpetually logged in.

1. What mechanism is being used to identify me as the user after cookies are cleared ?

2. How does this fit in with Mozilla's claims to respecting user privacy ?

3. How do a log out of the Mozilla Connect site ?

After connecting and signing in to Mozilla Connect, it seems impossible to actually log out. There is a log out option in the dropdown menu, but it doesn't work. After "logging out", when going back to the site one is automatically logged back in. This is true even after clearing all mozilla.org cookies, and closing the browser. If a different browser is used, first time access to the Mozilla Connect site requires username/email and password, but after the first access, the alternate browser is also perpetually logged in. 1. What mechanism is being used to identify me as the user after cookies are cleared ? 2. How does this fit in with Mozilla's claims to respecting user privacy ? 3. How do a log out of the Mozilla Connect site ?

Toate răspunsurile (2)

I couldn't reproduce this issue, so I'll ask a few questions. What method do you use to login to Mozilla Connect? (email address, Google, Github, Mozilla Accounts)

When I login to Mozilla Connect, I have to go through https://auth.mozilla.auth0.com. Does clearing cookies for auth0.com do anything?

Logged in to support.mozilla.org on Firefox, so that I can document the steps. Testing on Chromium browser on Ubuntu Linux 24.04 - Version 149.0.7827.196 (Official Build) built on Ubuntu 24.04.4 LTS (64-bit)

1. Sign out of Mozilla Connect ( connect.mozilla.org )

2. Remove all cookies (4) for auth0.com and mozilla.org (8). Note: doing this in a separate browser settings tab.

3. Close Chromium browser, then open it and go to connect.mozilla.org

4. Have not signed in yet, there are 4 cookies set for auth0.com and 8 set for mozilla.org

5. Click signin button on connect.mozilla.org, and I am logged in.

6. Remove cookies again (as in step 2, in separate tab) except without logging out. On the first tab, (connect.mozilla.org), browser pops up a notice "Reload this page to apply your updated settings on this site" with a Reload button.

7. Clicking Reload refreshes connect.mozilla.org, and I appear to be logged out because the "Sign In" button is visible.

8. Click the "Sign In" button, and I am immediately logged in without entering a username or password.

9. Starting from the Discussions home page, I tried the whole process again, and after clearing all cookies from auth0.com and mozilla.org, and clicking the Reload button, I am back at a login screen.

10. I enter my email address and select "Continue with Mozilla Accounts", and go to a second signin screen with me email address displayed, and a blue "Sign in" button". At the top of the popup, it says "Sign in. Continue to Mozilla IAM"

11. I click the "Sign in" button, no password is requested, and I am logged into connect.mozilla.org, on the Discussions home page.

NOTE: At some point when I first tried this today, I was able to get a sign in screen to appear, and had to enter my email address. I selected the "Mozilla Accounts" option, and was logged in without entering a password.

NOTE2: On Firefox, I had to enter my email address and password to get logged into support.mozilla.org. Can't test what happens if I logout there right now, since that is were I am typing.

NOTE3: I checked "Password Manager" in the browser, and it does not indicate I have any saved passwords. I also checked for stored passwords using SeaHorse (Ubuntu Password Manager), and there don't seem to be any there.

NOTE4. It may be that at some point in all the iterations above, I did not refresh the settings tab before trying to clear cookies, and that is the reason the sign in screen did not appear. However, even when the sign in screen appeared, I was never asked for a password for connect.mozilla.org, except maybe the very first time I used a particular browser after the recent OS update to version 24.04.

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