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Emails in UNREAD search folder disappeared when I Shift/Deleted one email.

Geoff Waddell răspuns
Geoff Waddell

I Shift/Deleted an email in my UNREAD search folder, & all emails in the folder disappeared, as well as the same unread emails in my Inbox. This happened twice in the last few months, with two different accounts (personal and business), both times on the UNREAD search folder. The emails are still in the profile - i opened the profile in Notepad and searched for them. I've given up on trying to get them back into the Inbox (spent several hours with aid from AI), but would like to continue to use Shift/Delete withut this happening. Thanks. Geoff

I Shift/Deleted an email in my UNREAD search folder, & all emails in the folder disappeared, as well as the same unread emails in my Inbox. This happened twice in the last few months, with two different accounts (personal and business), both times on the UNREAD search folder. The emails are still in the profile - i opened the profile in Notepad and searched for them. I've given up on trying to get them back into the Inbox (spent several hours with aid from AI), but would like to continue to use Shift/Delete withut this happening. Thanks. Geoff

Toate răspunsurile (4)

said

The emails are still in the profile - i opened the profile in Notepad and searched for them.

If you haven't compacted this Inbox in the meantime you can still retrieve the deleted messages after installing the add-on "Undelete" https://www.ggbs.de/extensions/Undelete.html You can look up the following message to learn how to proceed with this add-on: https://forums.mozillazine.org/viewtopic.php?p=15020650#p15020650

Many, many thanks, Mapenzi. I haven't compacted, so I'll give it a try. The other part of the puzzle is how to stop it happening again.

One cannot be sure of not making a mistake. That's why you should always have a backup copy of your Thunderbird profile on an external hard disk. Depending on whether your messages are very important (professional?) you may be legally obliged to keep them for years. So frequent backups are recommended.

Thanks again, Mapenzi. I don't believe I made a mistake I've been using T'bird for about 20 years, doing the same thing. I recall what I did the second time.

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