Thunderbird subscribe window shows no folders (Outlook IMAP)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an… (citește mai mult)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

Asked by jef.van_laer acum 6 ore

Last reply by jef.van_laer acum 1 oră

Thunderbird

Messages appear to be downloading but they do not show up in the message viewing area. If I go to my laptop computer I can read them as normal. I keep all of my important… (citește mai mult)

Messages appear to be downloading but they do not show up in the message viewing area. If I go to my laptop computer I can read them as normal. I keep all of my important information on my primary desktop computer.

The last message that is viewable on the desktop computer was received at 9:39am on 10/29/2024.

Thanks for any help you can provide to get me back in service.

Tom O'Brien tom.obrien4@comcast.net

Asked by Tom O'Brien acum 2 ore

Earthlink retrieves and multiplies deleted email.

I use Thunderbird as email client for my Earthlink email accounts (and Gmail too). One of them has been repeatedly alerting me my Trash is overflowing. When I look I se… (citește mai mult)

I use Thunderbird as email client for my Earthlink email accounts (and Gmail too). One of them has been repeatedly alerting me my Trash is overflowing. When I look I see that it has suddenly accumulated a multitude of numerous instances of the same deleted emails. I "empty" my trash and all is well for a week or so, and then the same phenomenon over again. This has happened over and over. I thought it must be an Earthlink problem, but it only happens on this one of several Earthlink email accounts. I removed this account from Thunderbird and the problem seems to have ceased - I access this account now through Earthlink Webmail. Help? Thanks. Ken Hubbard

Asked by khubb acum 2 ore

Notification Banners not working with Nebula

I downloaded Nebula 128.4.2esr (64-bit) for Thunderbird and am using Mac Sequioa 15.0.1. Notifications banners are no longer appearing in my upper right corner of my scre… (citește mai mult)

I downloaded Nebula 128.4.2esr (64-bit) for Thunderbird and am using Mac Sequioa 15.0.1. Notifications banners are no longer appearing in my upper right corner of my screen when emails arrive. I checked System Settings and this is enabled.

Asked by nezi acum 3 ore

Empty mailbox

Hello, I have been having a problem with Thunderbird for some time. Despite setting "Empty trash when exiting" it no longer works. The trash is no longer emptied automati… (citește mai mult)

Hello, I have been having a problem with Thunderbird for some time. Despite setting "Empty trash when exiting" it no longer works. The trash is no longer emptied automatically, but only by manually deleting

Asked by claus.buchheim acum 4 ore

Forwarding sending as attachments even when Inline is set

Forward email inline is checked - not set to forward as attachment. Yet there's no rhyme or reason to this - some emails send inline with quoted forwarded email. Most of… (citește mai mult)

Forward email inline is checked - not set to forward as attachment.

Yet there's no rhyme or reason to this - some emails send inline with quoted forwarded email. Most of the time though the email forward as attachment.

Two computers have the exact same settings, but each have different accounts associated, but same imap host. One computer is OK at forwarding emails. The other one not.

What's going on? How can we best troublsehoot this?

Asked by Ana acum 5 ore

Duplicate folders

How do I delete an account? My system forced me to create a new profile, and I have some confusing stuff in there now. I have five EarthLink accounts that I had set up … (citește mai mult)

How do I delete an account? My system forced me to create a new profile, and I have some confusing stuff in there now. I have five EarthLink accounts that I had set up individually in my old profile, but now I have some account duplicates and a couple accounts don't show at all. I assume they're still on my computer because it's a pop file, but I haven't been able to find them so far. My main email address shows up twice in the file hierarchy down the left column. I get the same message in each of those address folders, but in the one at the top of the column, I get each email twice. I tried to delete the duplicate folder but can't find any way to do it.

It's more complicated because apparently I have different passwords for some of these accounts with EarthLink. Suspect that's a problem I'll have to work out with EarthLink though.

Asked by morrie2 acum 5 ore

Why is back up far smaller than file on computer?

Following a tip I got on this forum, I have backed up Thunderbird to a flash drive for years. Last night, my flash drive showed only 23.7 GB after the backup while the … (citește mai mult)

Following a tip I got on this forum, I have backed up Thunderbird to a flash drive for years.

Last night, my flash drive showed only 23.7 GB after the backup while the properties of the original data file showed 31.2 GB. What is going on?

We recently got Windows 11 not really by choice. Could this be the issue? I do NOT keep all email. I just keep a lot and it has mounted up over the years.

I do not want to lose 7.5 GB of email messages as one of those might be needed. The back up took almost an hour. That also is not normal.

Asked by EastTenn acum 1 săptămână

Last reply by EastTenn acum 7 ore

Thunderbird not responding and crashing after update to 128.3.3

I recently had a Thunderbird update to version 128.3.3. Since then I have very serious issues with it. When I start it, it does not respond for a long time (it is looking… (citește mai mult)

I recently had a Thunderbird update to version 128.3.3. Since then I have very serious issues with it. When I start it, it does not respond for a long time (it is looking for something?), and then it gives the crash report, as shown below. I noticed that Version 115.10.1.0 is installed in Program Files (x86), but it no longer works. When I try to open it it wants me to set up a new profile. Version 128.3.3 is installed in Program Files (and this one does not work). Yesterday, I could get version 128.3.3 to work after running another update on it. However, after getting out of it, it will no longer work, even if I try to update it. Do you have a suggestion on how I can restore Thunderbird to work? Thank you.

Crash report:

AdapterDeviceID: 0x1c82 AdapterDriverVersion: 32.0.15.6603 AdapterSubsysID: 35121028 AdapterVendorID: 0x10de Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 9630232576 AvailablePhysicalMemory: 8522608640 AvailableVirtualMemory: 138530336952320 BackgroundTaskMode: 0 BuildID: 20241101163316 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1730826041 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1730823356 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["MAPIR.DLL","JitV.dll","OLMAPI32.DLL","C2R64.dll","MSMAPI32.DLL","AppvIsvSubsystems64.dll","OutlookServicing.dll"],"Microsoft Windows":["mapi32.dll","ktmw32.dll","directmanipulation.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","explorerframe.dll","dataexchange.dll","DWrite.dll","wscapi.dll","usp10.dll","ondemandconnroutehelper.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","msi.dll","cryptui.dll","Windows.StateRepositoryPS.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","wininet.dll","dbghelp.dll","wsock32.dll","msxml6.dll","winmm.dll","GdiPlus.dll","comctl32.dll","httpapi.dll","drvstore.dll","cryptnet.dll","urlmon.dll","secur32.dll","npmproxy.dll","ColorAdapterClient.dll","mscms.dll","iertutil.dll","webservices.dll","twinapi.dll","Bcp47Langs.dll","davclnt.dll","MMDevAPI.dll","AudioSes.dll","BCP47mrm.dll","davhlpr.dll","d3d11.dll","d2d1.dll","Windows.Security.Authentication.Web.Core.dll","CoreUIComponents.dll","InputHost.dll","Windows.UI.dll","DXCore.dll","xmllite.dll","WinTypes.dll","wevtapi.dll","wshbth.dll","netprofm.dll","dhcpcsvc.dll","version.dll","wtsapi32.dll","TextInputFramework.dll","CoreMessaging.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","winnsi.dll","dcomp.dll","nlaapi.dll","WindowManagementAPI.dll","propsys.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","srvcli.dll","rsaenh.dll","winhttp.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","winsta.dll","umpdc.dll","powrprof.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","msvcp_win.dll","ucrtbase.dll","crypt32.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","KERNELBASE.dll","cfgmgr32.dll","win32u.dll","wintrust.dll","user32.dll","gdi32.dll","oleaut32.dll","shlwapi.dll","imm32.dll","clbcatq.dll","imagehlp.dll","combase.dll","shell32.dll","advapi32.dll","nsi.dll","SHCore.dll","ws2_32.dll","kernel32.dll","psapi.dll","normaliz.dll","sechost.dll","msvcrt.dll","msctf.dll","rpcrt4.dll","ole32.dll","setupapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","MSVCP140_ATOMIC_WAIT.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"NVIDIA Corporation":["nvwgf2umx.dll","nvgpucomp64.dll","nvldumdx.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e92, AdapterSubsysID2: 35121028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 2678 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1730825827 SubmittedFrom: Client SystemMemoryUsePercentage: 49 TelemetryClientId: c176c908-63f6-449c-bf97-94b4c878c31f TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20241101163316","version":"128.4.1","vendor":null,"displayVersion":"128.4.1esr","platformVersion":"128.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16191,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":5011},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVIDIA GeForce GTX 1050 Ti","vendorID":"0x10de","deviceID":"0x1c82","subsysID":"35121028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6603","driverDate":"10-15-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e92","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"places.history.enabled":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":15029},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18904,"updateDay":18904},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: d698775d-0a0c-490d-809c-5158d62b8ef7 Throttleable: 1 TotalPageFile: 19527397376 TotalPhysicalMemory: 16977260544 TotalVirtualMemory: 140737488224256 UptimeTS: 2335.15048 User32BeforeBlocklist: 1 Version: 128.4.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Asked by tedk acum 1 zi

Last reply by tedk acum 8 ore

Thunderbird 128.3.3 esr - using Gmail account - some email messages are blank when viewed in thunderbird

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email rev… (citește mai mult)

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email reveals a blank message and no attachment if there is one. This randomly happens for inbox and sent messages.

Please see images below:- 1. search result 2 & 3 selecting the required message 4. blank message as described 5. Same message directly in Gmail

Thank you in advance for any help

Asked by winston.charles acum 1 săptămână

Last reply by winston.charles acum 10 ore

E-Mail

Hallo Ich kann seit einiger Zeit das E-Mail nicht mehr benutzen. Es scheint, dass meine Settings nicht mehr korrekt sind (Servers, etct.). Kann mir jemand helfen? … (citește mai mult)

Hallo Ich kann seit einiger Zeit das E-Mail nicht mehr benutzen. Es scheint, dass meine Settings nicht mehr korrekt sind (Servers, etct.). Kann mir jemand helfen?

Asked by mara capaul acum 11 ore

Cannot find emails in subfolder

I cannot find emails in a sub-folder. The header shows 171 messages in the folder, but the list only shows 11 of these messages. Many of the emails are forwarded, so I as… (citește mai mult)

I cannot find emails in a sub-folder. The header shows 171 messages in the folder, but the list only shows 11 of these messages. Many of the emails are forwarded, so I assumed they must show up in the thread listing. However, checking "Ignore Thread" and "Ignore Sub Thread" does not make them appear. The "arrow" does appear under the subject line showing the message is part of a thread, however, when clicked, the arrow does rotate to "show" the thread, but nothing changes. I just can't figure it out!!

Asked by bschnell acum 12 ore

email from address used when replying, Thunderbird for android

Is the Account setting "Reply from this identity when delivery headers match" available in the Android version (I could not see it)? If not is it likely to be added? I am… (citește mai mult)

Is the Account setting "Reply from this identity when delivery headers match" available in the Android version (I could not see it)? If not is it likely to be added? I am somewhat dependent on this having a number of email addresses handled by a single Thunderbird account. Kim

Asked by Kim acum 13 ore

Header Tools Liteが使えない

Header Tools Lite を使いたくて寄付をしました。ID=DHTUEABMです。Header Tools Liteは表示されますが、「ヘッダ情報の変更」をクリックしても、「編集ダイアログ」が表示されません。解決方法を教えてください。

Asked by 藤井卓 acum 18 ore

Send function not working

When trying to send an email the following message is displayed "Sending of the message failed An error occurred while sending mail. The mail server responded; Relay Deni… (citește mai mult)

When trying to send an email the following message is displayed "Sending of the message failed An error occurred while sending mail. The mail server responded; Relay Denied- Unauthorised. Please verify that your email address is correct in your account settings and try again" On previous occasions when this message has displayed the fix was to reset my router. This is now not fixing the issue. I need to get the send function operational again, and cannot see any issue with my email address. If the email address was incorrect I would expect to not receive any emails

Asked by kkiely31 acum 20 de ore

Emails not downloading from Office365/Outlook

Since the last Microsoft update a couple of weeks ago emails are being held on the Office365 server instead of downloading into Thunderbird (which I love to use - I hate … (citește mai mult)

Since the last Microsoft update a couple of weeks ago emails are being held on the Office365 server instead of downloading into Thunderbird (which I love to use - I hate Outlook). So I logged in on-line to Outlook and found if I added email addresses to the on-line Outlook Contact list (address book) that usually they would then come through. I had to add hundreds of emails, but many are still not downloading. Some would pop up and ask to be added to a safe sender's list (all in the on-line office 365/outlook).

Do you know what is going on and why all my emails will not download? Also I can no longer access the spam folder in Thunderbird. It shows that there is spam, there is a number on the folder, but I can only view those spam messages by logging into Office365 and using the on-line Outlook.

I know that I am not the only one with this issue as I have talked to others who also are experiencing this even people using Outlook and not Thunderbird. I do not have any issue with my Earthlink.net email accounts, so I know it is a Microsoft created issue.

Please let me know if you know a work-a-round for this issue. Thanks so much! Jennifer Geib

Asked by jengeib acum 21 de ore