Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

shut down my laptop since it was running super slow, my entire firefox history and bookmarks were wiped

for context: my laptop was working/running completely fine last night, as of about midnight (east coast). booted it up around noon today to see that it was super slow and kinda laggy (this is a windows problem, not a firefox one, don't try and fix that, i know it sucks), and that if i restarted/shut down, it would automatically update (not what i wanted). when i did finally begrudgingly restart my laptop, it auto-updated as windows does, and i expected to open up firefox and go on with my day.

unfortunately, it prompted me to make a new user. and when i signed into my firefox account, it treated the browser that i have used for at least 8 months like i had freshly downloaded it. all of my history on here is gone. all of my bookmarks are gone. when i connected my phone to try and sync from what i had left before i updated, all my sync information went down the drain and is completely gone as well. i really don't understand what went wrong here, and i'm honestly devastated that all of my work and my history has to be painstakingly rebuilt.

if anyone has any idea of what happened here, it'd make me feel a little better and try to avoid it in the future.

for context: my laptop was working/running completely fine last night, as of about midnight (east coast). booted it up around noon today to see that it was super slow and kinda laggy (this is a windows problem, not a firefox one, don't try and fix that, i know it sucks), and that if i restarted/shut down, it would automatically update (not what i wanted). when i did finally begrudgingly restart my laptop, it auto-updated as windows does, and i expected to open up firefox and go on with my day. unfortunately, it prompted me to make a new user. and when i signed into my firefox account, it treated the browser that i have used for at least 8 months like i had freshly downloaded it. all of my history on here is gone. all of my bookmarks are gone. when i connected my phone to try and sync from what i had left before i updated, all my sync information went down the drain and is completely gone as well. i really don't understand what went wrong here, and i'm honestly devastated that all of my work and my history has to be painstakingly rebuilt. if anyone has any idea of what happened here, it'd make me feel a little better and try to avoid it in the future.

Modificat la de heyhelloitsmilo

Toate răspunsurile (1)

hello everyone who maybe decided to read this: i am kind of bad at thinking when i'm panicking. i took a minute to look through the profiles, and thought to myself "why can't i select the default profile?" so when i clicked on the 'profiles' tab from the hamburger menu on the top right (for me), it brought (most) everything back. my bookmarks are still dead, but at least my extensions are still here... i'll figure out the rest, if any moderators see this, please close it unless you have tips on that. otherwise, i'll figure it out myself.

EDIT: I CAN'T READ. right click the bookmarks bar where it usually is and then click always show. oops. explosion.

Modificat la de heyhelloitsmilo

Adresează o întrebare

Trebuie să intri în cont ca să răspunzi la o postare. Te rugăm să adresezi o întrebare nouă dacă nu ai încă un cont.