Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

we never canceled our subscription

Firefox Gestionarea contului
James răspuns
Nanna
Nanna

I received an e-mail saying YOUR SORRY TO SEE US GO...... BUT WAIT WE NEVER CANCELD OUR SUBSCRITION. WHAT THE HECK IS GOING ON?

I received an e-mail saying YOUR SORRY TO SEE US GO...... BUT WAIT WE NEVER CANCELD OUR SUBSCRITION. WHAT THE HECK IS GOING ON?

Toate răspunsurile (1)

James
James
  • Moderator
  • Top 10 Contributor

There is no subscriptions for the desktop Firefox web browser.

Was the subscription for a Mozilla subscription based product like Mozilla VPN, MDN Plus, Firefox Relay Premium?

https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form https://support.mozilla.org/en-US/questions/new/relay/form https://support.mozilla.org/en-US/questions/new/mdn-plus/form

The Monitor Plus is shutdown as of December 17 and Pocket shut down on July 8, 2025. https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down https://support.mozilla.org/en-US/kb/future-of-pocket