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cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

dkmozilla

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, recover codes, phone. but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

Toate răspunsurile (2)

apologies for use of the word "idiot"--but this is EXTREMELY exasperating.

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.