Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Sync and save data?

  • 5 răspunsuri
  • 10 au această problemă
  • 474 de vizualizări
  • Ultimul răspuns dat de Paul Kossa
  • Arhivate

Paul Kossa
Paul Kossa

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Toate răspunsurile (5)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Paul

Do you see your email address listed in the Firefox for Android menu? If so, select this and you will be taken to the Firefox Sync settings on your mobile device.

Paul Kossa
Paul Kossa Deținătorul întrebării

Doesn't have my email, but it does show my name (first and last). When I clicked on that there was a "sync now" label.

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

whiterose1858
whiterose1858

Im having this same issue, but tapping "sync now" doesnt do anything

Paul Kossa
Paul Kossa Deținătorul întrebării

I think it MAY actually be working (but it doesn't give you any confirmation that it synced). There was a brand new bookmark that showed up on mine, so it must have connected.