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Unable to retrieve my emails across three computers

  • 3 răspunsuri
  • 3 au această problemă
  • 14 vizualizări
  • Ultimul răspuns dat de Rick

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I have been unable to retrieve my emails one of my email accounts on any of my computers. There is the usual error message Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Thunderbird version 128.10.1esr (64-bit) I get the same error message on my main desktop, my laptop and an older desktop I use as back up. I contacted the help desk for my ISP because I thought it might be server side problem across three computers. After extensive investigation the ISP says it doesn't appear to be on their end. Other email boxes from that ISP are not affected. There is plenty of disk space available on all three computers. I regularly cleanup the mailboxes on my laptop so it is using minimal disk space. Since I started getting the error message I have also cleaned out the other two computers' mailboxes but the error persists. All three computers have plenty of disk space available.

I have been unable to retrieve my emails one of my email accounts on any of my computers. There is the usual error message Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Thunderbird version 128.10.1esr (64-bit) I get the same error message on my main desktop, my laptop and an older desktop I use as back up. I contacted the help desk for my ISP because I thought it might be server side problem across three computers. After extensive investigation the ISP says it doesn't appear to be on their end. Other email boxes from that ISP are not affected. There is plenty of disk space available on all three computers. I regularly cleanup the mailboxes on my laptop so it is using minimal disk space. Since I started getting the error message I have also cleaned out the other two computers' mailboxes but the error persists. All three computers have plenty of disk space available.

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Hi Robin. Do you use anti-virus software? Does the problem occur if you start Windows in safe mode?

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Turning off Norton Antivirus seems to have solved it at least temporarily, was able to download messages and now have turned Norton back on and seems to be working. If problem reappears I will note it in a new reply thanks

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Good news. Thanks for reporting. You may be able to create an exception in Norton Antivirus so you can leave it on but it won't interfere with Thunderbird.

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