Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird will not send emails

  • 2 răspunsuri
  • 0 au această problemă
  • 170 de vizualizări
  • Ultimul răspuns dat de John Crellin

John Crellin
John Crellin
mai multe opțiuni

Since changing my email password on my BT Mail server, Thunderbird will not send emails. I get a popup saying Sending and a blue line which never completes. When I cancel it I get the following:

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

There is no password change option on the Outgoing Server (SMTP). Connection Security is set to SSL/TLS and Authentication method is "Normal Password".

I can receive emails with no problems.

Since changing my email password on my BT Mail server, Thunderbird will not send emails. I get a popup saying Sending and a blue line which never completes. When I cancel it I get the following: ''Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.'' There is no password change option on the Outgoing Server (SMTP). Connection Security is set to SSL/TLS and Authentication method is "Normal Password". I can receive emails with no problems.

Soluție aleasă

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Passwords are managed and stored encrypted. Account settings are essentially public knowledge and require no special storage. Hence none of the account settings dialogs have manage password options. They are reserved for the password manager.

Citește răspunsul în context 👍 0

Toate răspunsurile (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
mai multe opțiuni

Soluție aleasă

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Passwords are managed and stored encrypted. Account settings are essentially public knowledge and require no special storage. Hence none of the account settings dialogs have manage password options. They are reserved for the password manager.

John Crellin
John Crellin Deținătorul întrebării
mai multe opțiuni

Thank you for thje link which enabled me to edit the TB password. However it did not work for Betterbird which I also have installed because of an issue with TB regarding Threading. There is no Settings option for BB, only Account Settings ,which does not provide access to Password Manager. Can you offer a solution to this?