Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

wont accept my phone number on this new account

Firefox Confidențialitate și securitate
cor-el răspuns
secondarrowcoaching
secondarrowcoaching

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com

I nolonger have that email address nor access to it.

My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com I nolonger have that email address nor access to it. My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

Modificat la de James

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator

Firefox doesn't use a phone number to sign in, so I assume that you mean email addresses. If you can't access

Unfortunately, if you can't access the primary email address then you can't remove an older account. You will have to create a new Firefox Account with an email address you can confirm.

See also:

Modificat la de cor-el