Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost închis și arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Închis Arhivate

Android FireFox not recognization Zscaler certificate for SSL inspection

knowledge is like power răspuns
SuMo Bot

We are using Zscaler as proxy in our Wifi environment, due to security environment, we need to turn on SSL inspection for all web browsing traffic, with this features, we need to install the Zscaler root certificate in our device, otherwise will have certificate error for all web site. In windows OS and iOS, it work perfectly fine for all browser include Chrome, FireFox, Edge, IE, Safari.

But on Android, other browser was work except Firefox, after consult with Zscaler support, they found that Android Firefox uses its own certificate store, so getting a cert error unless import the root CA into Firefox's cert store. Please suggest any procedure to import custom root cert into Firefox.

Attached is the error screenshot

We are using Zscaler as proxy in our Wifi environment, due to security environment, we need to turn on SSL inspection for all web browsing traffic, with this features, we need to install the Zscaler root certificate in our device, otherwise will have certificate error for all web site. In windows OS and iOS, it work perfectly fine for all browser include Chrome, FireFox, Edge, IE, Safari. But on Android, other browser was work except Firefox, after consult with Zscaler support, they found that Android Firefox uses its own certificate store, so getting a cert error unless import the root CA into Firefox's cert store. Please suggest any procedure to import custom root cert into Firefox. Attached is the error screenshot

Toate răspunsurile (1)

Can you make it available as PEM?

download in firefox android, then click to open after download

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.