Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't sign in to Sync, loads infinitely

  • 2 răspunsuri
  • 1 are această problemă
  • 32 de vizualizări
  • Ultimul răspuns dat de user2542149

user2542149
user2542149
mai multe opțiuni

I try to sign in to sync, then a button and some text flashes briefly before displaying a loading animation that doesn't end. The button says "Try again" and the text says something about "Firefox" and "connection".

Using Firefox for Android, version 68.8.0, downloaded the APK from https://wiki.mozilla.org/Mobile/Platforms/Android Android 7.1.2 (LineageOS 14.1)

I try to sign in to sync, then a button and some text flashes briefly before displaying a loading animation that doesn't end. The button says "Try again" and the text says something about "Firefox" and "connection". Using Firefox for Android, version 68.8.0, downloaded the APK from https://wiki.mozilla.org/Mobile/Platforms/Android Android 7.1.2 (LineageOS 14.1)

Toate răspunsurile (2)

Paul
Paul
  • Top 10 Contributor
  • Moderator
mai multe opțiuni

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

user2542149
user2542149 Deținătorul întrebării
mai multe opțiuni

Seburo said
Hi I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place. Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox: In Firefox on your mobile device:
  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.
This will “force” a synchronisation of the data that is on the local device storage.

I am trying to connect my account on the mobile browser for the first time, so this does not work for me. Where "Firefox account" would be is replaced by "Sign in".

Modificat la de user2542149