Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox has deleted all my extension data/settings after update

  • 1 răspuns
  • 1 are această problemă
  • 115 vizualizări
  • Ultimul răspuns dat de WestEnd

wonka
wonka

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules. All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone. This is EXTREMELY frustrating. Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow? Come on, Mozilla, what are you doing to Firefox recently?!

Toate răspunsurile (1)

WestEnd
WestEnd

Did you check to see if they were compatible with the latest firefox version? I don't recall my updates doing that to my extensions if this was there my updates from FF57+ with the same 4 extensions would be cleared as well but they are still running and working. Besides the snafu with the addon verification in ff64 that was a bug but later updates works fine with the addons.