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What.com crashes Firefox although less quickly than Chrome. I am running Windows seven home

Firefox Închidere bruscă și lentoare
FredMcD răspuns
Ciwood
Ciwood

System just crashes with no warning or error. Requires reboot.

System just crashes with no warning or error. Requires reboot.

Toate răspunsurile (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

FredMcD
FredMcD

I tried What.com and all I got was a blank page.