"A Breakpoint has been Reached". "Plugin Container for Firefox has stopped working" Problem Event Name: APPCRASH, Application Name: plugin-container.exe
When closing Firefox the window disappears, however, about 30 seconds later and new small window opens with the following details; "Plugin Container for Firefox has stopped working" Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 56.0.0.6478 Application Timestamp: 59cab8da Fault Module Name: xul.dll Fault Module Version: 56.0.0.6478 Fault Module Timestamp: 59cab8c9
Another window asks if I would like to submit the crash report. Following are the recently submitted crash reports;
bp-c5a254f2-1027-45ee-8bbe-6c8e01171011 11-Oct-17 6:11 PM bp-94b40c51-2650-4834-a656-07f4a1171011 11-Oct-17 6:00 PM bp-5b8a490b-e000-45fa-ace9-1cc051171011 11-Oct-17 4:27 PM bp-897c3086-575d-48cf-9f67-bf2411171011 11-Oct-17 2:35 PM bp-c168df35-fa26-4c18-be9b-196c91171011 11-Oct-17 9:13 AM bp-e7f1736d-d941-48d6-914a-2d28b1171011 11-Oct-17 9:09 AM bp-281bed38-9e56-4f8f-95bd-2733f0171011 11-Oct-17 9:09 AM bp-3cf46ae6-e11a-425b-9121-cb7d51171010 10-Oct-17 7:47 AM bp-890c4d8a-a952-437c-8c65-6bbe51171009 09-Oct-17 11:02 AM bp-1c3940b1-be3e-4c3c-be78-f3d5a1171009 08-Oct-17 9:04 PM bp-867b8863-bfc1-4ed3-8a8d-890db1171007 06-Oct-17 11:10 PM
Hopefully this is enough information to help solve this Firefox issue and thank you for your help with this.
Soluție aleasă
Try to create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Citește răspunsul în context 👍 1Toate răspunsurile (3)
The crash report shows problems with
avcuf32.dll = BitDefender
Kernel32.dll = Microsoft
KERNELBASE.dll = Microsoft
ntdll.dll = Microsoft
Update BitDefender. If the problem continues, disable it.
Perform a System File Check to fix corrupted system files
Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93
Soluție aleasă
Try to create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
FredMcD and cor-el;
Thank you both for your replies to my post and your suggestions.
Fred; I did the update and file fix, but it do not solve the problem. However, I did learn something new about the file fix option - thanks again.
cor-el; I created a new profile and "voila" it worked without hanging up on the close. After much reading (there is a lot) I transferred only the necessary files from the corrupt profile and so far all is working well. Thank you very much for your help.