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Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

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WHY DONT YOU ASK PERSONAL SECURITY QUESTIONS FOR SIGN IN

MALCOLMSHORTLAND

I HAVE FORGOTTEN MY PASSWORD. You say you willsend a password reset code to myemail address.... I CANNOT READ IT AS I AM REFUSED ENTRY TO MY ACCOUNT......IN TRYING TO GET INTO MY ACCOUNT WOULD BE FAR EASIERBY ASKINGMY PERSONAL QUESTIONSWHICH FOR SOME REASON ARE NO LONGER A CHOICE....................

I HAVE FORGOTTEN MY PASSWORD. You say you willsend a password reset code to myemail address.... I CANNOT READ IT AS I AM REFUSED ENTRY TO MY ACCOUNT......IN TRYING TO GET INTO MY ACCOUNT WOULD BE FAR EASIERBY ASKINGMY PERSONAL QUESTIONSWHICH FOR SOME REASON ARE NO LONGER A CHOICE....................

Toate răspunsurile (1)

Hi

For Mozilla to start asking personal security questions, it would need to hold the answers, something that Mozilla (as a privacy responsible organisation) may find uncomfortable.

I would recommend that you follow the forgotten password process with your email service provide to get get access to your email.