Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

Digital Certificate for secure connection

Firefox Marcaje
Phoxuponyou răspuns
fabiorcosta
fabiorcosta

Hi there You are my last chance to get this solved. I am from Brazil and trying to access a secure site for the Federal institution that regulates our Tax matters. My setup: MAC OSX last version (El CApitan). Firefox 46.0.1 I use Digital Certificate provided by a USB token. It uses safenet authentication client (https://serviceportal.safenet-inc.com ). While accessing the page (you can see the figure 1) I click on the ecac button and then on the middle right of the page where there is a button "certificado digital" (figure2). The site prompts me a window to choose the certificate I want to use (figure 3). I hit OK, the USB token light flashes (which means it has been accessed) and I am logged. See on figure 4 that I am completely authenticated with my data on top of the screen. The problem now starts: When I click in any option of the site I got the non secure warning with no option add an exception. The error code : SEC_ERROR_UNKNOWN_ISSUER (figure5)

Hi there You are my last chance to get this solved. I am from Brazil and trying to access a secure site for the Federal institution that regulates our Tax matters. My setup: MAC OSX last version (El CApitan). Firefox 46.0.1 I use Digital Certificate provided by a USB token. It uses safenet authentication client (https://serviceportal.safenet-inc.com ). While accessing the page (you can see the figure 1) I click on the ecac button and then on the middle right of the page where there is a button "certificado digital" (figure2). The site prompts me a window to choose the certificate I want to use (figure 3). I hit OK, the USB token light flashes (which means it has been accessed) and I am logged. See on figure 4 that I am completely authenticated with my data on top of the screen. The problem now starts: When I click in any option of the site I got the non secure warning with no option add an exception. The error code : SEC_ERROR_UNKNOWN_ISSUER (figure5)
Capturi de ecran atașate

Toate răspunsurile (1)

Phoxuponyou
Phoxuponyou

Here's the in-depth help page: https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER.

You could be missing an intermediary certificate that you need to import to use this specialised certificate. Anything mentioned about that in the instructions for this certificate?

It is common to have to install signing authority files for the issuers of specialised certificates like this.