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refresh firefox aborted, now no firefox on mac

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dreamterry
dreamterry
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My firefox 'refresh' was taking so long that i aborted. now i can't get my firefox to open--error message---says 'your firefox profile cannot be loaded. it may be missing or inaccessible.' help! what the hell have i done? I have tried numerous times to reinstall, but can't get that to complete.

My firefox 'refresh' was taking so long that i aborted. now i can't get my firefox to open--error message---says 'your firefox profile cannot be loaded. it may be missing or inaccessible.' help! what the hell have i done? I have tried numerous times to reinstall, but can't get that to complete.

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John99
John99
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The Refresh feature tries to improve Firefox by making adjustments to the Firefox Profile . It also tries to put the old profile on the Desktop where you can find it in case it is needed again.

Obviously something went wrong with this. Try to create a new additional profile by using the Profile manger. Give it a suitable name such as "New-June-2015" If that fails you need to look for and rename the file profiles.ini that will force creating a new profile. (The profiles may be harder to tell apart they will likely now have similar names with some leading apparently random characters followed by default.)

The following articles explain in detail what to do.

Afterwards maybe we need to consider whatever problem it was that made you try the Refresh.