Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Arhivate

error message for wrong password - it is correct - working on mobile and yahoo

dickwyatt

Keep getting password not recognized when trying to log in to btinternet.com This account is working! Tested with bt on yahoo mail server and also mail downloads onto mobile ( same account details and password ) Will not change to new password or reset and sam message appears when retry.

The account is working from bt ( tested by bt ) but not with mozilla
Keep getting password not recognized when trying to log in to btinternet.com This account is working! Tested with bt on yahoo mail server and also mail downloads onto mobile ( same account details and password ) Will not change to new password or reset and sam message appears when retry. The account is working from bt ( tested by bt ) but not with mozilla

Toate răspunsurile (1)

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"