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Moving email from inactive account to an active account

  • 6 răspunsuri
  • 3 au această problemă
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  • Ultimul răspuns dat de Matt
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fyzxman3
fyzxman3

This month my ISP and main email provider ended email service and therefore my TB account for that IMAP email address is inactive. My TB has five other accounts and I would like to move email and folders to active accounts but it appears that I cannot. When I attempted to delete a folder in the inactive IMAP account but it seems that TB needs to connect to the ISP email server. How can I get TB to allow me to move the email and folders to another account?

This month my ISP and main email provider ended email service and therefore my TB account for that IMAP email address is inactive. My TB has five other accounts and I would like to move email and folders to active accounts but it appears that I cannot. When I attempted to delete a folder in the inactive IMAP account but it seems that TB needs to connect to the ISP email server. How can I get TB to allow me to move the email and folders to another account?

Toate răspunsurile (6)

Matt
Matt
  • Top 25 Contributor

removing the account will remove the folders. So how about copying.

fyzxman3
fyzxman3 Deținătorul întrebării

I guess something is not clear. I am not trying to remove an account. I am trying to copy email or move the email to another account in TB. TB will not let me move or copy the email. Is there a work around?

Thanks.

GarryMCarlo
GarryMCarlo

How do I activate a inactive account?

user01229325
user01229325

Garry how about starting your own thread with a few details including what Inactive account means to you. There is no reason to bring this thread back to life after 2 months.

GarryMCarlo
GarryMCarlo

My internet provider Brighthouse replaced my router modem today, and now I can not receive my emails thru Thunderbird. I receive error message mail server pop-server account is currently inactive. Help.

Matt
Matt
  • Top 25 Contributor

Gerry has his own question here https://support.mozilla.org/en-US/questions/1038343

Closing this inactive thread