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Smooth Scrolling has stopped in Google search but only Google search, how can I fix, thanks

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1ermintrude1
1ermintrude1

There are scrolling 2 modes in Google search as far as I know one which I have always used which is smooth scrolling and the other where it jumps to the next site individually. Somehow after an update or something Google search on Firefox has stopped smooth scrolling. I also use safari and google search still smooth scrolls there.

Anyway in advanced smooth scrolling is checked.

If you are able to help please let me know.

Thanks

There are scrolling 2 modes in Google search as far as I know one which I have always used which is smooth scrolling and the other where it jumps to the next site individually. Somehow after an update or something Google search on Firefox has stopped smooth scrolling. I also use safari and google search still smooth scrolls there. Anyway in advanced smooth scrolling is checked. If you are able to help please let me know. Thanks

Toate răspunsurile (2)

guigs
guigs

Hi 1ermintrude1, Please try to forget the site by going to the page about:permissions and clicking "Forget this site" as well as please Reset Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

1ermintrude1
1ermintrude1 Deținătorul întrebării

Guigs2 Hi Thanks for your reply - I reset Firefox a few times yesterday thinking that would resolve the problem but to no avail.

What is really strange is that if I go into Google search on Firefox and do a search then click a space in the search box and then search again it reverts to smooth scrolling for that search (but only for that search) I found that out purely by chance. Very weird

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