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New persona signin gives cryptic Error: not a valid origin

  • 2 răspunsuri
  • 1 are această problemă
  • 12 vizualizări
  • Ultimul răspuns dat de cor-el

DrDaveTurner
DrDaveTurner

When I try to sign into Persona for the first time, it prompts for a password. When I continue, it gives a very cryptic response below with a response code 400 and Error: not a valid origin. Since I only provide an email and password, this really can only mean the code is broken at the moment. I couldn't find where to submit an actual bug report on this, so I'll post it here.

Error

Please close this window and try again. 

   Action: Creating Account
   Now: Mon, 23 Jun 2014 20:31:36 GMT
   Network Info: POST: /wsapi/stage_user

   Response Code - 400

   Response Text: {"success":false,"reason":"site: Error: not a valid origin"}

   Error Type: {"success":false,"reason":"site: Error: not a valid origin"}
When I try to sign into Persona for the first time, it prompts for a password. When I continue, it gives a very cryptic response below with a response code 400 and Error: not a valid origin. Since I only provide an email and password, this really can only mean the code is broken at the moment. I couldn't find where to submit an actual bug report on this, so I'll post it here. Error Please close this window and try again. Action: Creating Account Now: Mon, 23 Jun 2014 20:31:36 GMT Network Info: POST: /wsapi/stage_user Response Code - 400 Response Text: {"success":false,"reason":"site: Error: not a valid origin"} Error Type: {"success":false,"reason":"site: Error: not a valid origin"}

Toate răspunsurile (2)

FredMcD
FredMcD

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

How to clear the Firefox cache {web link}

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Does this happen on the Persona site or if you want to use the Persona ID via another web page that allows to authenticate this way?

Do you get the page for your email web page? Do you have an e-mail address with one of the supported e-mail providers?