Why am I unable to use Dashlane now?
Firefox updated and no longer communicates with Dashlane.
All Replies (7)
Was this in updating from Firefox 24 to Firefox 25, or was it a bigger jump?
Could you check on whether any updates are available for Dashlane?
Forgot to ask you to confirm that your Dashlane add-on is enabled.
Open the Add-ons page. Either:
- Command+Shift+a
- Tools menu > Add-ons
In the left column, click Extensions (I assume it's an extension). If you do not immediately see Dashlane, check the bottom of the list where the disabled extensions appear on a gray background and see whether you can re-enable it.
I have the same issue but a twist...
Dashlane does not work on 26.0 at home on Windows Professional 7 but does at the office.
Any thoughts?
Modified
Diego Victor - of course it is up to date, and I have uninstalled and reinstalled several times.
When I went to update FF @ home it said that Dashlane was not compatible with FF 26.0.
Has anyone tried the Dashlane support site ?
I notice problems were mentioned back in Firefox 22/23
- see I need to back down from beta version 23.0 because of dashlane incompatibility; how do i do this? /questions/964931
- Also note Dashlane was involved in Firefox startup crashes
Bug 901314 - crash in Dashlane_plugin_FF<n>.dylib with Dashlane extension
Thanks John99 but I was having other issues with FF 24 (which I downgraded to) so I just updated to 26 to live with what ever the issues where but now Dashlane is working. ?!?!?
I have no idea why it is working now verses 3 days ago but it is.