Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird doesn't show message from one person

  • 4 replies
  • 1 has this problem
  • 130 views
  • Last reply by artikast

artikast
artikast
more options

Hi. Thunderbird does not download emails from a single contact. The inbox has an unread letter icon (1), an envelope hangs in the tray, but there is no new letter in the list of letters in Thunderbird. Everything works correctly from the mail web interface and the mobile application, the letter is displayed. Filters are not configured. Problem with only one sender. How can I fix it? Thanks

Hi. Thunderbird does not download emails from a single contact. The inbox has an unread letter icon (1), an envelope hangs in the tray, but there is no new letter in the list of letters in Thunderbird. Everything works correctly from the mail web interface and the mobile application, the letter is displayed. Filters are not configured. Problem with only one sender. How can I fix it? Thanks

Chosen solution

Try right-clicking the folder, Properties, Repair Folder.

Read this answer in context 👍 1

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are the new messages buried in an existing thread? Do the new messages appear if View/Threads is Unread?

artikast
artikast Question owner
more options

Does not depend. Messages from this sender are not displayed in an existing thread or in a new one. There are all letters put in inbox folder. I don’t use additional folder or rules to filtering

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Try right-clicking the folder, Properties, Repair Folder.

artikast
artikast Question owner
more options

sfhowes said
Try right-clicking the folder, Properties, Repair Folder.

Thank you very much!