Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks gone after update

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Paul

more options

Just updated to version 82 from 68 via Google play store and when I opened firefox all of my bookmarks were gone.

A single folder labeled desktopbookmarks with three subs labled: menu, toolbar and otherbookmarks all empty and weren't there before.

I had over a thousand bookmarks on the device Is there anyway to retrieve them?

Android version 9 Device: Y9 Prime

Just updated to version 82 from 68 via Google play store and when I opened firefox all of my bookmarks were gone. A single folder labeled desktopbookmarks with three subs labled: menu, toolbar and otherbookmarks all empty and weren't there before. I had over a thousand bookmarks on the device Is there anyway to retrieve them? Android version 9 Device: Y9 Prime

All Replies (1)

more options

Hi

Unless you have them syncced to another copy of Firefox, it will not be possible to recover that data.