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Your Tab just crashed

  • 2 replies
  • 1 has this problem
  • 81 views
  • Last reply by vegastriguy

vegastriguy
vegastriguy
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Everything has been fine...UNTIL this last update....I CANNOT LOAD any page...I am uninstalled all folders and files in all locations.....and nothing works....I even tried installed an old version to C: vs C:/Program Files

Everything has been fine...UNTIL this last update....I CANNOT LOAD any page...I am uninstalled all folders and files in all locations.....and nothing works....I even tried installed an old version to C: vs C:/Program Files
Attached screenshots

Chosen solution

We have seen multiple reports that Bitdefender is causing this issue. If you use Bitdefender then try to uninstall this software.

You can contact Bitdefender for support.

EDIT: I noticed that a bug report is filed:

  • Bug 1616993 - Reports of tab crashes caused by Bitdefender

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

We have seen multiple reports that Bitdefender is causing this issue. If you use Bitdefender then try to uninstall this software.

You can contact Bitdefender for support.

EDIT: I noticed that a bug report is filed:

  • Bug 1616993 - Reports of tab crashes caused by Bitdefender

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Modified by cor-el

vegastriguy
vegastriguy Question owner
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Thank you very much. That was the problem. I unistalled Bitdefender and now I can load up Firefox.