Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Path to attachment temp file incomplete

  • 1 reply
  • 1 has this problem
  • 177 views
  • Last reply by sfhowes

more options

Hi everyone,

on a Windows 10 machine, an error occurred when trying to open mail attachments. The path to the temporary file that is passed to the appropriate application arrives incomplete. If the filename contains a dot or whitespace, it will be cut at that position: E.g. "path\file.1.pdf" or "path\file 1.pdf" is received as "path\file." or "path\file ".

I can confirm that the attachment files exists and can be opened manually from the expected location, e.g. "%appdata%\local\temp\".

This must have happened during the last 2 weeks. Before that, everything worked as expected. Windows 10 and Thunderbird are up to date.

Do you have a hint what might have caused this and how to fix it?

Hi everyone, on a Windows 10 machine, an error occurred when trying to open mail attachments. The path to the temporary file that is passed to the appropriate application arrives incomplete. If the filename contains a dot or whitespace, it will be cut at that position: E.g. "path\file.1.pdf" or "path\file 1.pdf" is received as "path\file." or "path\file ". I can confirm that the attachment files exists and can be opened manually from the expected location, e.g. "%appdata%\local\temp\". This must have happened during the last 2 weeks. Before that, everything worked as expected. Windows 10 and Thunderbird are up to date. Do you have a hint what might have caused this and how to fix it?

Chosen solution

All Replies (1)

more options

Chosen Solution