Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox indicating "unread email"

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by amiller584

more options

My inbox is indicated I have one unread email. It is driving me bananas. I have sorted by unread. I have sorted by every option to locate this one "unread" email to no avail. I've logged out and logged back in, I've reastart the entire PC, I've scrolled through and sorted subfolders, I've done everything I can think of to locate this one message. Any additional suggestions on how to find it?

My inbox is indicated I have one unread email. It is driving me bananas. I have sorted by unread. I have sorted by every option to locate this one "unread" email to no avail. I've logged out and logged back in, I've reastart the entire PC, I've scrolled through and sorted subfolders, I've done everything I can think of to locate this one message. Any additional suggestions on how to find it?
Attached screenshots

Chosen solution

Right-click Inbox in the folder pane - Mark Folder Read.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Right-click Inbox in the folder pane - Mark Folder Read.

more options

Done and Done. You saved me from an OCD meltdown! Thank you :)

Modified by amiller584