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Hi. I mistakenly removed my account from Thunderbird, and have created a new one with the same name, but now can't find my old emails.

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  • Last reply by JuilanS

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When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

Chosen solution

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts

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Chosen Solution

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts