Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Saved e-mail opening up as the email directly below...

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Jackil25

Jackil25
Jackil25
more options

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

Chosen solution

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Read this answer in context 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Jackil25
Jackil25 Question owner
more options

Thank you christ1, you are a lifesaver!