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running windows 7 professional. the e mail files don't appear when I copy over the folder.

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  • Last reply by johnv6

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My old pc had a catastrophic failure but off my back up server I have the profile folder. When I copy that into the new profile folder on my new PC it doesn't find the mail only the address book. How do I make it work. I am on windows 7 professional

My old pc had a catastrophic failure but off my back up server I have the profile folder. When I copy that into the new profile folder on my new PC it doesn't find the mail only the address book. How do I make it work. I am on windows 7 professional

Chosen solution

If they contain nothing that you want then delete them.

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re : ...off my back up server I have the profile folder. When I copy that into the new profile folder on my new PC

Thunderbird must be closed before performing any copy pasting in the profile folders.

You need to copy all the Contents of the backup 'profile name' folder (not the actual 'profile name' folder) and paste them into the new 'profile name' folder, over-writing the default files and folders.

'profile name' folder is usually called 'xxxxxxxx.default' where the x's are letters and numbers.

The image below shows a typical view of all the files and folders you would be copy pasting.

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OK will try again. Just downloading a fresh profile from the server so it will be later tonight / sat. Thanks for the help

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Well it worked but in the folders I also got these odd archives & draft & trash folders. Can I delete them?

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Chosen Solution

If they contain nothing that you want then delete them.

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Thanks. It is working now