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Firefox crashes

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  • Last reply by philipp

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Hello, I am looking for help because my Firefox crashes before opening. The crash id is from a while ago, my firefox fails to open or send a crash report. Here is the info: Crash ID: bp-50d39436-598f-42e3-871e-d6c5a2170119

AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 3176366080 AvailablePhysicalMemory: 1109999616 AvailableVirtualMemory: 1864384512 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CPUMicrocodeVersion: 0x3 CrashTime: 1505694760 InstallTime: 1502400423 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 3698 StartupCrash: 1 StartupTime: 1505694760 SystemMemoryUsePercentage: 48 Throttleable: 1 TotalPageFile: 4121255936 TotalPhysicalMemory: 2137067520 TotalVirtualMemory: 2147352576 URL: UptimeTS: 23828.8824161 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

This report also contains technical information about the state of the application when it crashed.

Hello, I am looking for help because my Firefox crashes before opening. The crash id is from a while ago, my firefox fails to open or send a crash report. Here is the info: Crash ID: bp-50d39436-598f-42e3-871e-d6c5a2170119 AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 3176366080 AvailablePhysicalMemory: 1109999616 AvailableVirtualMemory: 1864384512 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CPUMicrocodeVersion: 0x3 CrashTime: 1505694760 InstallTime: 1502400423 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 3698 StartupCrash: 1 StartupTime: 1505694760 SystemMemoryUsePercentage: 48 Throttleable: 1 TotalPageFile: 4121255936 TotalPhysicalMemory: 2137067520 TotalVirtualMemory: 2147352576 URL: UptimeTS: 23828.8824161 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0 This report also contains technical information about the state of the application when it crashed.

Chosen solution

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

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Chosen Solution

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.