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Firefox crashes

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

jnasser
jnasser
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Crashes on startup - crash ID - bp-cfc76c1a-93ba-4ffd-aaa5-48b4b1170510

I have uninstalled and did a clean install - same thing - it will not start in safe mode

Crashes on startup - crash ID - bp-cfc76c1a-93ba-4ffd-aaa5-48b4b1170510 I have uninstalled and did a clean install - same thing - it will not start in safe mode

Chosen solution

That is a problem with your Kaspersky security software (klsihk.dll).

  • Firefox 53.0.2 Crash Report [@ klsihk.dll@0x4e70 ]

You would have to contact Kaspersky for support and see if you can disable components that Kaspersky adds to Firefox.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

That is a problem with your Kaspersky security software (klsihk.dll).

  • Firefox 53.0.2 Crash Report [@ klsihk.dll@0x4e70 ]

You would have to contact Kaspersky for support and see if you can disable components that Kaspersky adds to Firefox.