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Cannot input text from keyboard

  • 2 replies
  • 26 have this problem
  • 45 views
  • Last reply by cor-el

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We can type in any other app on the computer, but not Firefox. If Firefox is active, keyboard commands do not work. It does not accept typing in the Awesome Bar, and we tried 4 different websites with forms. None of them register typing. We even tried the touchscreen keyboard. It also works in any app we try, but NOT with Firefox. However, mouse commands DO work, which is how this information was entered.

We use Firefox for our small business. Having all the passwords saved in one browser is handy. But today we'll have to find or reset each one while we use another browser until this issue can be cleared.

Using a Dell laoptop running updated Win 8.1, and the latest version of Firefox available for update. Anything that can be updated, has been done. Any suggestions? .

We can type in any other app on the computer, but not Firefox. If Firefox is active, keyboard commands do not work. It does not accept typing in the Awesome Bar, and we tried 4 different websites with forms. None of them register typing. We even tried the touchscreen keyboard. It also works in any app we try, but NOT with Firefox. However, mouse commands DO work, which is how this information was entered. We use Firefox for our small business. Having all the passwords saved in one browser is handy. But today we'll have to find or reset each one while we use another browser until this issue can be cleared. Using a Dell laoptop running updated Win 8.1, and the latest version of Firefox available for update. Anything that can be updated, has been done. Any suggestions? .

Chosen solution

It cleared on a computer reboot. It seems to have been connected with recent updates.

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Chosen Solution

It cleared on a computer reboot. It seems to have been connected with recent updates.

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If it happens again then try this:

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working.