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I get messages says plugin required but there is no plugin suggested or a download button. what do i do?

johndoucette
johndoucette
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I just got a new laptop which is running windows 8.1. I use a website called SendOutCards. I have always used this program in FireFox. When I go into SendOutCards to create a greeting card I get this message when I click create a card " A plugin is required to display this content". Normally if I receive this type of message there would be a download button to actually download the plugin required. this time I simply get the noted message on a black background with a X in the upper right corner. Clicking the X simply removes it. What do i need to do to continue to use FireFox?

I just got a new laptop which is running windows 8.1. I use a website called SendOutCards. I have always used this program in FireFox. When I go into SendOutCards to create a greeting card I get this message when I click create a card " A plugin is required to display this content". Normally if I receive this type of message there would be a download button to actually download the plugin required. this time I simply get the noted message on a black background with a X in the upper right corner. Clicking the X simply removes it. What do i need to do to continue to use FireFox?

Chosen solution

this site uses flash, please goto https://get.adobe.com/flashplayer/ using your firefox to download and install it.

be sure to uncheck the optional mcaffee download on the page before you click "install now" button (unless you want it, of course).

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All Replies (2)

crislevin
crislevin
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Chosen Solution

this site uses flash, please goto https://get.adobe.com/flashplayer/ using your firefox to download and install it.

be sure to uncheck the optional mcaffee download on the page before you click "install now" button (unless you want it, of course).

Modified by crislevin

johndoucette
johndoucette Question owner
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This was my first time in sending a question. A prompt reply was totally unexpected. I so appreciate your help.