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how do I get rid of this pop up ?

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window appeared.. so I removed firefox, reinstalled and pop up is still there?

http://imtp.me/95dn02jyy

window appeared.. so I removed firefox, reinstalled and pop up is still there? http://imtp.me/95dn02jyy

Wubrane rozrisanje

Another user posted a similar blank dialog in this thread: Installing, firefox, I end up with a panel and a checkbox that blocks everything. Could you try starting Firefox in its Safe Mode to see whether your issue might also be caused by an extension?

If Firefox is not running: Hold down the Shift key when launching Firefox.

If Firefox is running and you can access the menu: Either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and give Firefox the OK to restart.

Both Scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

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You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Wubrane rozrisanje

Another user posted a similar blank dialog in this thread: Installing, firefox, I end up with a panel and a checkbox that blocks everything. Could you try starting Firefox in its Safe Mode to see whether your issue might also be caused by an extension?

If Firefox is not running: Hold down the Shift key when launching Firefox.

If Firefox is running and you can access the menu: Either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and give Firefox the OK to restart.

Both Scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

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fixed... it was http://extensions.aol.com/-/aolfirefox?

I uninstalled it again & downloaded it again, it appears fine now.

thx all