Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hi, in my asus memo pad hd 7 i have some problems whit the videos, they run but whit many stripes in image

  • 3 replies
  • 1 has this problem
  • 145 views
  • Last reply by Kevin

more options

hi, in my asus memo pad hd 7 i have some problems whit the videos, they run but whit many stripes in image.

what can a i do?

the firefox is apdated.

thank you

hi, in my asus memo pad hd 7 i have some problems whit the videos, they run but whit many stripes in image. what can a i do? the firefox is apdated. thank you

Chosen solution

Would you check Firefox Beta? https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

We have seen reports that this issue is resolved in Firefox Beta. Can you confirm?

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

Would you check Firefox Beta? https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

We have seen reports that this issue is resolved in Firefox Beta. Can you confirm?

more options

Confirmed! Completely solved the problem of videos, thank you for your time and for your help!

more options

Thank you for the update, the fix will be in the release version of Firefox on 2015-02-24.

In the mean time if you want to continue using Firefox beta our Sync service may be helpful getting your Firefox release data into Firefox beta. https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync