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When I right click "save image as" on a JPG file, I get no response at all. How can I fix this?

Loremaster72
Loremaster72
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I am running Firefox 34.0 on Linux (Fedora 20, KDE desktop). I checked the Mozilla download site and it says I have the latest version. When I right click on a JPEG file to save it, I get the "save image as" option, but when I select it, nothing happens. The file is not downloading. I google searched for fixes and tried all of the following, per the Mozilla support documents, all with no change in response: - Changing the download folder - Reseting the relevant preferences in the about.config folder - clearing the download history - Running Firefox in Safe Mode Additionally, I verified under preferences that jpeg image is set to "always ask".

All other references to this problem seem to refer to problematic plugins, but the safe mode check shows that is not my issue. Any idea what the issue could be and how I can fix it?

I am running Firefox 34.0 on Linux (Fedora 20, KDE desktop). I checked the Mozilla download site and it says I have the latest version. When I right click on a JPEG file to save it, I get the "save image as" option, but when I select it, nothing happens. The file is not downloading. I google searched for fixes and tried all of the following, per the Mozilla support documents, all with no change in response: - Changing the download folder - Reseting the relevant preferences in the about.config folder - clearing the download history - Running Firefox in Safe Mode Additionally, I verified under preferences that jpeg image is set to "always ask". All other references to this problem seem to refer to problematic plugins, but the safe mode check shows that is not my issue. Any idea what the issue could be and how I can fix it?

Chosen solution

Save Image As is not working? Try disabling just the add ons that affect downloads.

Please consider the following to try to determine if the profile is corrupt: Profile Manager - Create, remove or switch Firefox profiles

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All Replies (2)

guigs
guigs
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Chosen Solution

Save Image As is not working? Try disabling just the add ons that affect downloads.

Please consider the following to try to determine if the profile is corrupt: Profile Manager - Create, remove or switch Firefox profiles

Loremaster72
Loremaster72 Question owner
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As previously stated, when I run with all of the addons disabled, the problem still exists. I just tried this again and verified it again. Per your suggestion, I created a new profile and found that the save image as command worked. Do you have any idea what part of the profile is corrupted and causing the problem? I'd like to localize the problem so I can save as much of my old profile as possible, and not have to start over rebuilding all of my settings.