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Connections drop when screen is locked for a while

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by Piece_Maker

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Using my ZTE Open C with updated FireFoxOS (official update from ZTE's website), when I lock the screen (manually, as I have it set not to auto-lock after a certain time), and leave it locked for a while, my connection (whether WiFi or mobile web) has dropped, and I have to wait for it to reconnect, sometimes requiring apps to be restarted. Mostly a problem because I use Loqui IM for some chat accounts, and I miss received messages when I have no connection.

Using my ZTE Open C with updated FireFoxOS (official update from ZTE's website), when I lock the screen (manually, as I have it set not to auto-lock after a certain time), and leave it locked for a while, my connection (whether WiFi or mobile web) has dropped, and I have to wait for it to reconnect, sometimes requiring apps to be restarted. Mostly a problem because I use Loqui IM for some chat accounts, and I miss received messages when I have no connection.

All Replies (2)

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This is normal behavior as once the screen is off, data connections will be disabled to prevent battery loss and over usage of data. I don't know any way of keeping the the connection to be 'stable'.

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Fair enough, I was hoping maybe there would be a setting to turn it off (mostly for my IMing usecase). Maybe I'll drop a suggestion!