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Inadvertently erased message while being created. Can it be retrieved? Not in Drafts folder)

  • 6 replies
  • 2 have this problem
  • 70 views
  • Last reply by Bernie2Tech

Bernie2Tech
Bernie2Tech
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I was composing a long message in "write" when my cellphone fell from my t-shirt pocket and hit the keys on the left side of keyboard.

When I looked away from screen to pick up phone, the message disappeared. No error messages. No "moved to Drafts folder"

Checked Drafts Folder -- no messages in folder. Checked all other folders "Trash, Junk, Sent, etc. -- no message.

A lot of effort went into composing this important message. I would be very appreciative if someone could help me retrieve it. Thanks

I was composing a long message in "write" when my cellphone fell from my t-shirt pocket and hit the keys on the left side of keyboard. When I looked away from screen to pick up phone, the message disappeared. No error messages. No "moved to Drafts folder" Checked Drafts Folder -- no messages in folder. Checked all other folders "Trash, Junk, Sent, etc. -- no message. A lot of effort went into composing this important message. I would be very appreciative if someone could help me retrieve it. Thanks

All Replies (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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If it has been in the drafts folder (through auto save) this add-on might get it. https://freeshell.de//~kaosmos/index-en.html#recDelMsg

to install http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

Bernie2Tech
Bernie2Tech Question owner
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Thanks for your speedy help. I was able to download the two files you recommended.

Unfortunately they are incompatible with my ThunderBird Version 31.1.2. Would you recommend that I roll back my ThunderBird to an earlier version?

Matt
Matt
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  • Top 10 Contributor
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there is only one file. recoverdeletedmessages-0.4.xpi

This add-on might help by disabling the compatibility checking. It work fine for me, so I must have had it installed since the days of V12.

Bernie2Tech
Bernie2Tech Question owner
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Even with Disable program loaded and enabled, Recover program still notifies incompatible with ThunderBird Ver. 31.1.2

Also notifies incompatible with FireFox Ver. 32.03

Modified by Bernie2Tech

Zenos
Zenos
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Installs fine here in TB 31.1.2

I wonder what other compatibility settings need to be changed?

I have all this: 

user_pref("extensions.check-compatibility.app-version", "24.0");
user_pref("extensions.checkCompatibility.10.0", false);
user_pref("extensions.checkCompatibility.10.0.previous", false);
user_pref("extensions.checkCompatibility.10.0a", false);
user_pref("extensions.checkCompatibility.10.0a.previous", false);
user_pref("extensions.checkCompatibility.11.0.previous", false);
user_pref("extensions.checkCompatibility.11.0a", false);
user_pref("extensions.checkCompatibility.11.0a.previous", false);
user_pref("extensions.checkCompatibility.12.0", false);
user_pref("extensions.checkCompatibility.12.0.previous", false);
user_pref("extensions.checkCompatibility.12.0a", false);
user_pref("extensions.checkCompatibility.12.0a.previous", false);
user_pref("extensions.checkCompatibility.13.0", false);
user_pref("extensions.checkCompatibility.14.0", false);
user_pref("extensions.checkCompatibility.15.0", false);
user_pref("extensions.checkCompatibility.16.0", false);
user_pref("extensions.checkCompatibility.17.0", false);
user_pref("extensions.checkCompatibility.24.0", true);
user_pref("extensions.checkCompatibility.3.0", false);
user_pref("extensions.checkCompatibility.3.0.previous", false);
user_pref("extensions.checkCompatibility.3.1", false);
user_pref("extensions.checkCompatibility.3.1.previous", false);
user_pref("extensions.checkCompatibility.3.1a", false);
user_pref("extensions.checkCompatibility.3.1a.previous", false);
user_pref("extensions.checkCompatibility.3.1b", false);
user_pref("extensions.checkCompatibility.3.1b.previous", false);
user_pref("extensions.checkCompatibility.3.1p", false);
user_pref("extensions.checkCompatibility.3.1p.previous", false);
user_pref("extensions.checkCompatibility.3.1pre", false);
user_pref("extensions.checkCompatibility.3.1pre.previous", false);
user_pref("extensions.checkCompatibility.3.2a", false);
user_pref("extensions.checkCompatibility.3.3", false);
user_pref("extensions.checkCompatibility.3.3.previous", false);
user_pref("extensions.checkCompatibility.3.3a", false);
user_pref("extensions.checkCompatibility.3.3a.previous", false);
user_pref("extensions.checkCompatibility.3.3b", false);
user_pref("extensions.checkCompatibility.3.3b.previous", false);
user_pref("extensions.checkCompatibility.3.3p", false);
user_pref("extensions.checkCompatibility.3.3p.previous", false);
user_pref("extensions.checkCompatibility.3.3pre", false);
user_pref("extensions.checkCompatibility.3.3pre.previous", false);
user_pref("extensions.checkCompatibility.5.0", false);
user_pref("extensions.checkCompatibility.5.0.previous", false);
user_pref("extensions.checkCompatibility.5.0a", false);
user_pref("extensions.checkCompatibility.5.0a.previous", false);
user_pref("extensions.checkCompatibility.5.0b", false);
user_pref("extensions.checkCompatibility.5.0b.previous", false);
user_pref("extensions.checkCompatibility.5.0p", false);
user_pref("extensions.checkCompatibility.5.0p.previous", false);
user_pref("extensions.checkCompatibility.5.0pre", false);
user_pref("extensions.checkCompatibility.5.0pre.previous", false);
user_pref("extensions.checkCompatibility.6.0", false);
user_pref("extensions.checkCompatibility.6.0.previous", false);
user_pref("extensions.checkCompatibility.6.0a", false);
user_pref("extensions.checkCompatibility.6.0a.previous", false);
user_pref("extensions.checkCompatibility.7.0", false);
user_pref("extensions.checkCompatibility.7.0.previous", false);
user_pref("extensions.checkCompatibility.7.0a", false);
user_pref("extensions.checkCompatibility.7.0a.previous", false);
user_pref("extensions.checkCompatibility.7.0b", false);
user_pref("extensions.checkCompatibility.8.0", false);
user_pref("extensions.checkCompatibility.8.0.previous", false);
user_pref("extensions.checkCompatibility.8.0a", false);
user_pref("extensions.checkCompatibility.8.0a.previous", false);
user_pref("extensions.checkCompatibility.9.0", false);
user_pref("extensions.checkCompatibility.9.0.previous", false);
user_pref("extensions.checkCompatibility.9.0a", false);
user_pref("extensions.checkCompatibility.9.0a.previous", false);
user_pref("extensions.checkCompatibility.nightly", false);
user_pref("extensions.checkCompatibility.nightly.previous", false);
user_pref("extensions.checkCompatibility.previous", false);
Bernie2Tech
Bernie2Tech Question owner
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Thanks for your help. I am a non technical user. I think you are showing me what should be in my user_pref folder. I know what the folder is but I have never had the confidence to try to change/edit it on my own.