Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox take 20+ seconds to load Facebook...whats the problem?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

FoppaXL
FoppaXL
more options

Hi there, even though we have a 25,85Mbps (downstream) ISP it take (according to firefox console) more than 20 seconds to load Facebook. Can you tell by the console results how to fix it if I send you a screenshot? Thanx!

Hi there, even though we have a 25,85Mbps (downstream) ISP it take (according to firefox console) more than 20 seconds to load Facebook. Can you tell by the console results how to fix it if I send you a screenshot? Thanx!

All Replies (2)

iamjayakumars
iamjayakumars
more options

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

Try to disable IPv6 (check for other possible causes as well).