Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Java"s update disappeared my Firefox--can I get it back?

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por cor-el

more options

After I allowed the Java update to install, it asked if I wanted to import to Internet Explorer and I said clicked on "don't import anything," b/c I do not use internet explorer.

Then I brought up my Firefox browser & discovered it no longer had my history or bookmarks, etc or my personalized toolbar!!! I spent a lot of time setting it up and I really depend on my bookmarks and history. I really, really need the info I have stored there. Is there any way to get it back?

After I allowed the Java update to install, it asked if I wanted to import to Internet Explorer and I said clicked on "don't import anything," b/c I do not use internet explorer. Then I brought up my Firefox browser & discovered it no longer had my history or bookmarks, etc or my personalized toolbar!!! I spent a lot of time setting it up and I really depend on my bookmarks and history. I really, really need the info I have stored there. Is there any way to get it back?

Todas as respostas (1)

more options

If you got the import wizard then this means that Firefox didn't find a profiles.ini file, so something may have gotten wrong with this file.

Do you still have a profile folder in the usual location (%AppData%\Roaming\Mozilla\Firefox\)?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Note that the "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.

If your previously used default profile is still present then use the Profile Manager to create a new profile and click the Choose Folder button and browse to that lost profile folder to re-register it and make Firefox use it.

If you have an "Old Firefox Data" folder on the desktop then try to recover your personal data from this folder.