Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Downloaded 26 to Dell XPS/Windows XP;how do I run it ?

more options

Firefox told me to upgrade browser. So I downloaded Firefox Setup Stub 26.0 (4).exe. Now, when I open Firefox the message is "you need to upgrade"--still. How do I formalize the upgrade so that it is --in fact--upgraded and running once and for all? I'm running in Windows on a decade-old Dell XPS Windows XP Thanks.

Eric

Firefox told me to upgrade browser. So I downloaded Firefox Setup Stub 26.0 (4).exe. Now, when I open Firefox the message is "you need to upgrade"--still. How do I formalize the upgrade so that it is --in fact--upgraded and running once and for all? I'm running in Windows on a decade-old Dell XPS Windows XP Thanks. Eric

Todas as respostas (1)

more options

The stub installer is a small download. Once you double-click it, it pulls a larger file and installs it. If you've already done that, I suspect you might have a different issue.

Check your internal version number using Help > About Firefox

If that shows 26.0, then your Firefox is up-to-date and there is a glitch with the version number Firefox is reporting to websites. You can clear this up using the method outlined in this article: How to reset the default user agent on Firefox.

Does that work?