Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Why does updating itunes cause Firefox to crash?

  • 3 respostas
  • 3 têm este problema
  • 7 visualizações
  • Última resposta por user633449

yoneji
yoneji
more options

My husband was attempting to update itunes so that he could add music to his ipad. He had connected his ipad to our PC and tried to download some music. However, he was told he had to update itunes. When he proceeded to access the update, we lost our internet connection. I assume Firefox crashed. He was able to restore the connection, but it took quite a lot of effort. How could we have prevented the crash and how could we have restored it more quickly? itunes seems to play havoc with our PC every time we have to make an adjustment. Why is this? 

  Thank you for your help.
My husband was attempting to update itunes so that he could add music to his ipad. He had connected his ipad to our PC and tried to download some music. However, he was told he had to update itunes. When he proceeded to access the update, we lost our internet connection. I assume Firefox crashed. He was able to restore the connection, but it took quite a lot of effort. How could we have prevented the crash and how could we have restored it more quickly? itunes seems to play havoc with our PC every time we have to make an adjustment. Why is this? Thank you for your help.

Solução escolhida

I don't, please contact Apple support.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

user633449
user633449
more options

Firefox isn't your internet connection, it sounds like something happened in itunes. You can go to apple.com/itunes and just download and re-install itunes, but this isn't a Firefox issue.

yoneji
yoneji Proprietário da pergunta
more options

Do you know why we have such trouble with itunes updates? They always wreak havoc with our pc. We are running Windows 7.

user633449
user633449
more options

Solução escolhida

I don't, please contact Apple support.