Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Youtube breaks my internet connection

  • 1 resposta
  • 10 têm este problema
  • 5 visualizações
  • Última resposta por kobe

more options

when i open 9 to 10 youtube videos simultaneously, my uploading speed gets higher and downloading speed becomes slower. My internet connection shows "connected" but no data transfer. i close all youtube videos and search again ,no data transferred, only loading. if i disconnect and connect again internet connection and restart browser ,i able to browse again. It only occurs if I am using Firefox.

when i open 9 to 10 youtube videos simultaneously, my uploading speed gets higher and downloading speed becomes slower. My internet connection shows "connected" but no data transfer. i close all youtube videos and search again ,no data transferred, only loading. if i disconnect and connect again internet connection and restart browser ,i able to browse again. It only occurs if I am using Firefox.

Todas as respostas (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.