Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Plugins; no script, scrapbook, informenter and other fail to start, on reboot they are there FF 17.01 on XP

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta por notwen

more options

FF suddenly stopped showing many plugins. Notably, No Script, Informenter, scrapbook, no color and more. I have tried safe mode, no luck. The only thing seems to be a cold restart, then FF has some of my plugins active. BTW ALL of the non-responding plugins are shown in the extensions file and show active. But if I try to reinstall a missing plugin any plugins that were active on restart are gone. Have done AV scans, root kit scans. One other anomaly, the DNS process lost its mind and gave "object is moved to here" error. This is being sent from a W7 machine, NOT the failed one.

FF suddenly stopped showing many plugins. Notably, No Script, Informenter, scrapbook, no color and more. I have tried safe mode, no luck. The only thing seems to be a cold restart, then FF has some of my plugins active. BTW ALL of the non-responding plugins are shown in the extensions file and show active. But if I try to reinstall a missing plugin any plugins that were active on restart are gone. Have done AV scans, root kit scans. One other anomaly, the DNS process lost its mind and gave "object is moved to here" error. This is being sent from a W7 machine, NOT the failed one.

Todas as respostas (2)

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps in case your security software is interfering.

Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the task manager.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also:

more options

Cor-el, thanks for the reply. On safe mode as you suggest, FF starts and loads the missing plugins. I then shut down, on full restart FF once again fails to load some of the plugins. MY AV is Avast and Outpost is my firewall. I disabled both and FF still fails to load some of the plugins. The DNS problem I mentioned is only within FF, I have used IE on the same machine and had no error message. Maybe I should down grade to FF 15? Just to confirm a ver-related 'bug', but is 15 still available? Or bite the bullet and reset FF from the trouble shooting page?