Sync keeps losing password.
Every so often (almost every restart) Sync complains that it failed because the password was bad. On clicking on the yellow status bar at the bottom, I enter the same password and it all works... until it seems to lose it again.
I do use private browsing on a daily basis. Firefox is not set to clear history on exit, although third-party cookies are set to clear on every exit. Sync settings are preserved, just that password appears to be messed up.
Todas as respostas (4)
Is the correct password saved in the password manager?
- Edit > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
Also make sure that only one entry appears.
You can find the Password of the Sync account and the Sync Key in the password manager on computers where have setup that sync account with a specific e-mail address.
Look for:
- chrome://weave (Mozilla Services Password)
- chrome://weave (Mozilla Services Encryption Passphrase)
Yes. Only the two you mentioned above are present. Mozilla Services Password is correct and the Encryption Passphrase appears to some alphanumeric code.
The username seems to be some alphanumeric code too.
Yes, that is correct. The user name internally is also some kind of hash string data, but you can always use the e-mail address to connect to a sync account.
Does this only happen if Private Browsing mode is enabled?
Does Safe mode has any effect?
In both cases I get the same error.
From the logs: ~/.mozilla/firefox/default/weave/logs/error-*
1357192864601 Sync.Service INFO Loading Weave 1.19.0 1357192864609 Sync.Engine.Bookmarks DEBUG Engine initialized 1357192864609 Sync.Engine.Forms DEBUG Engine initialized 1357192864610 Sync.Engine.History DEBUG Engine initialized 1357192864611 Sync.Engine.Passwords DEBUG Engine initialized 1357192864611 Sync.Engine.Prefs DEBUG Engine initialized 1357192864611 Sync.Engine.Tabs DEBUG Engine initialized 1357192864612 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1357192864612 Sync.Engine.Addons DEBUG Engine initialized 1357192864613 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0 1357192864615 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1357192864615 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192864616 Sync.Service DEBUG Caching URLs under storage user base: https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/ 1357192864616 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192864616 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1357192864616 Sync.AddonsReconciler DEBUG Adding change listener. 1357192864619 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192864620 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192870593 Sync.SyncScheduler DEBUG Next sync in 90000 ms. 1357192873621 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192873621 Sync.SyncScheduler DEBUG Next sync in 86379 ms. 1357192873720 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192874803 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192877919 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1357192877920 Sync.Service DEBUG User-Agent: Firefox/17.0.1 FxSync/1.19.0.20121128204232. 1357192877920 Sync.Service INFO Starting sync at 2013-01-02 22:01:17 1357192877920 Sync.Service DEBUG In sync: should login. 1357192877921 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192877922 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1357192877922 Sync.Service INFO Logging in user --------------------------------- 1357192877922 Sync.Service DEBUG Caching URLs under storage user base: https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/ 1357192877939 Sync.Resource DEBUG Channel redirect: https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/info/collections, https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/info/collections, 4 1357192878072 Sync.Resource DEBUG mesg: GET fail 401 https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/info/collections 1357192878072 Sync.Resource DEBUG GET fail 401 https://scl2-sync1005.services.mozilla.com/1.1/---------------------------------/info/collections 1357192878072 Sync.Service WARN 401: login failed. 1357192878073 Sync.Service DEBUG Finding cluster for user --------------------------------- 1357192878376 Sync.Resource DEBUG mesg: GET success 200 https://auth.services.mozilla.com/user/1.0/---------------------------------/node/weave 1357192878376 Sync.Resource DEBUG GET success 200 https://auth.services.mozilla.com/user/1.0/---------------------------------/node/weave 1357192878377 Sync.Service DEBUG Cluster value = https://scl2-sync1005.services.mozilla.com/ 1357192878377 Sync.Status DEBUG Status.login: success.login => error.login.reason.account 1357192878377 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1357192878378 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
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