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Cannot log in at nytimes.com

  • 1 resposta
  • 6 têm este problema
  • 12 visualizações
  • Última resposta por rbillings

clb5
clb5
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UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked.

In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked. In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

Modificado por clb5 a

Solução escolhida

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.

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rbillings
rbillings
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Solução escolhida

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.