Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

browser stuck on restore session

  • 3 respostas
  • 28 têm este problema
  • 8 visualizações
  • Última resposta por lafreak331

more options

I can't do anything on Firefox right now. Everytime I try and open the browser it goes to restore session, then nothing happens. My cursor becomes a waiting signal, and nothing changes. I have reinstalled and it just keeps going back to restore session. I can't do anything because I can't click anything. I have Mac 0sx 10.4 so I can't upgrade. please help I've had firefox for years and no problems, I don't want another browser.

I can't do anything on Firefox right now. Everytime I try and open the browser it goes to restore session, then nothing happens. My cursor becomes a waiting signal, and nothing changes. I have reinstalled and it just keeps going back to restore session. I can't do anything because I can't click anything. I have Mac 0sx 10.4 so I can't upgrade. please help I've had firefox for years and no problems, I don't want another browser.

Todas as respostas (3)

more options

Try the Firefox SafeMode.
https://support.mozilla.com/en-US/kb/Safe%20Mode#os=mac&browser=fx35

Hopefully that will work for you, since you're using an old, unsupported version of Firefox.

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

can't click on anything even the firefox menu just get a waiting cursor.